What is chatbot?

A chatbot is a program you talk to in a chat window, usually to get answers or complete a simple request. Many chatbots only answer questions and cannot take action in your systems. Luxxstack's AI teammates go further than a chatbot: they work inside your tools and do jobs, while you chat to them like a colleague.

Updated October 2026

In practice

A website chatbot can tell a visitor your opening hours. An AI teammate can notice that a customer has asked the same question three times by email, pull up their order and draft a proper reply for you to approve.

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Questions people ask

What is chatbot?

A chatbot is a program you talk to in a chat window, usually to get answers or complete a simple request. Many chatbots only answer questions and cannot take action in your systems.

What does chatbot look like in practice?

A website chatbot can tell a visitor your opening hours. An AI teammate can notice that a customer has asked the same question three times by email, pull up their order and draft a proper reply for you to approve.

How does Luxxstack use chatbot?

Luxxstack's AI teammates go further than a chatbot: they work inside your tools and do jobs, while you chat to them like a colleague.

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