What is AI agent?
An AI agent is software that can take a goal, work out the steps and carry them out using the tools it has been given, such as email, a CRM or a spreadsheet. Unlike a chatbot, it does things rather than only answering questions. Luxxstack builds AI agents around a specific job, connects them to your tools and runs them for you, with a person approving anything that matters.
Updated October 2026
In practice
A fire safety firm has an agent that checks which engineer certificates expire next month, drafts a renewal request for each one and puts the drafts in front of the office manager to approve. It does the looking and the drafting. A person decides what goes out.
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Questions people ask
What is AI agent?
An AI agent is software that can take a goal, work out the steps and carry them out using the tools it has been given, such as email, a CRM or a spreadsheet. Unlike a chatbot, it does things rather than only answering questions.
What does AI agent look like in practice?
A fire safety firm has an agent that checks which engineer certificates expire next month, drafts a renewal request for each one and puts the drafts in front of the office manager to approve. It does the looking and the drafting. A person decides what goes out.
How does Luxxstack use AI agent?
Luxxstack builds AI agents around a specific job, connects them to your tools and runs them for you, with a person approving anything that matters.